Frequently Asked Questions
A professional guide for all technical processes, from IT infrastructure to cybersecurity integration. We answer your questions about ISO 27001, KVKK, and network management with Nalcore expertise.
What does IT infrastructure management bring to my business?
Professional IT infrastructure management increases operational efficiency, minimizes system downtime, and ensures data security. The scalable solutions we offer as Nalcore ensure full technological alignment with your business's growth rate.
Is it safe to migrate our current infrastructure to the cloud?
Yes, with a correct hybrid or full cloud strategy, your security level can increase. Nalcore manages a seamless cloud migration process by encrypting and backing up your data during cloud transformation processes.
Why should network and security architecture be designed together?
Security is not a component added to the network structure afterward; it must be its cornerstone. An integrated architecture allows us to inspect network traffic in real time and stop cyber threats before they infiltrate the system.
What is the Zero Trust model?
Zero Trust is a security approach based on the principle of "never trust, always verify." In this model, every user and device inside or outside the network is subjected to continuous authentication before granting access.
How long do KVKK and ISO 27001 compliance processes take?
The process varies depending on your company's current technological maturity and data volume. With Nalcore’s methodological approach, we complete the compliance process in the fastest and most efficient way following the gap analysis.
Why should information security risk analysis be conducted regularly?
Cyber threats are constantly evolving. Regular risk analysis enables you to detect next-generation vulnerabilities early, prevent financial losses, and maintain your legal compliance (KVKK/GDPR).
Does security product integration reduce operational costs?
Absolutely. Having different security tools (SIEM, EDR, Firewall) communicate with each other reduces the need for manual intervention and, thanks to centralized management, allows you to utilize your human resources more efficiently.
How does Nalcore follow a path during the project delivery process?
We manage our projects across 5 main phases: Discovery, Design, Implementation, Testing, and Delivery. By providing detailed reporting at every stage, we deliver the project as a turnkey solution within the designated budget and timeframe.
Is using SSO (Single Sign-On) safe?
When combined with the right MFA (Multi-Factor Authentication) methods, SSO is extremely safe. Allowing users to log in with a single strong and verified identity instead of dozens of weak passwords reduces the risk of stolen credentials by 80%.
What is the difference between Disaster Recovery and Backup?
Backup is storing a copy of your data; Disaster Recovery, on the other hand, is the strategy that determines how quickly (RTO) and with how much data loss (RPO) your critical business processes will recover during a major system failure or cyberattack. Nalcore designs end-to-end scenarios that guarantee your business continuity.
How does data center modernization affect our operational speed?
Legacy hardware limits the performance of up-to-date software. With data center modernization, we increase your business agility by providing higher processing capacity, lower energy costs, and full integration with cloud-based systems.
What is the difference between EDR (Endpoint Detection and Response) and traditional antivirus?
Traditional antiviruses only stop viruses with known signatures. EDR detects previously unseen (Zero-day) attacks and provides an automated response by monitoring suspicious behavior (behavioral analysis) on computers and servers.
How often should a Penetration Test (Pentest) be performed?
According to security standards, it is recommended to perform penetration tests at least once a year. However, when a major change is made to your infrastructure or a new application is deployed, repeating these tests is critical for vulnerability detection.
Does Nalcore provide 24/7 monitoring and support services?
Yes. With our Security Operations Center (SOC) and technical support teams, we proactively monitor your critical systems 24/7 and intervene immediately in potential issues to prevent business interruptions.
Can we receive consultancy services in addition to our existing IT team?
Absolutely. As Nalcore, we work in perfect harmony with your existing IT teams. Whether on a specific project basis or in the form of continuous high-level technical consultancy (Outsourcing/Co-managed), we support your team's capabilities.
How is ROI (Return on Investment) measured in IT infrastructure investments?
ROI; sistem kesintilerinin azalması sonucu engellenen iş kaybı, siber saldırı maliyetlerinin bertaraf edilmesi ve operasyonel otomasyonun sağladığı zaman tasarrufu ile ölçülür. Nalcore, sunduğu çözümlerde maliyet verimliliğini raporlarla ortaya koyar.
What does working vendor-agnostic provide us?
As Nalcore, without being tied to a specific brand, we select the best-of-breed solutions on the market. This gives you the freedom to use the technology that best suits your budget and needs, without being constrained by a single manufacturer (vendor lock-in).
Uninterrupted communication, instant support.